Technical Services Director


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Location: Dublin

Type: Permanent

Salary: Negotiable


Reference: Dir Serv

Updated: 19/02/2018 15:41:28

Our client is looking for a Technical Services Director for the Finished Goods Manufacturing Site in Dublin.

The Technical Services Director will be an important member of the Senior Leadership Team where they will provide technical and engineering support to ensure that product of optimum quality and cost are produced to schedule.

The selected candidate will report to the Senior Director for Finished Goods Manufacturing Ireland and will be responsible for Maintenance: Validation, Automation, Process Engineering, Project Engineering, Utilities and Facilities.

Primary Tasks:

• Lead the design, development and delivery of the Technical Services strategy,
goals and objectives for the Dublin site, aligned with local and global goals.
• Prepare, monitor and appropriately adjust the annual budget for Technical Services department.
• Prepare an ambitious automation strategy for the site and implement related
action plans in a timely fashion.
• Put in place the most appropriate and cost-effective maintenance structure to
support manufacturing operations.
• Participate in validation activity, including reviewing and signing protocols
and reports. Ensure that resources are sufficient to meet validation
requirements or escalates gap for resolution.
• Ensure Engineering and Facilities teams initiate and complete investigation,
deviations, CAPAs, and Change Controls as assigned
• The Senior Manager Technical Services will be a business partner to the other
members of the Senior Leadership Team and will share responsibility for the
delivery of the site goals and targets.
• Ensure that necessary human and technical resources are in place to provide an
efficient and effective engineering and maintenance service to the business
units and other site operations.
• Ensure that relevant regulatory requirements are satisfied in relation to
Technical Services (cGMP, Health & Safety, Environmental) and that detailed
procedures, work instructions and guidelines are in place and are kept up to
• Provide leadership to direct reports so that they can deliver their goals and
• Promote good industrial relations and assist the business unit managers in
resolving any industrial relation issues that may arise.
• Communicate effectively with the Senior Director Finished Goods Manufacturing
IE, members of the Site Leadership team, Dermatology Value Stream and
counterparts in other Client locations.
• Ensure that HVAC, utilities, process equipment and process automation are
appropriately and safely maintained, validated and ready for manufacturing
• Manage all engineering and facilities work to meet and optimize manufacturing
and during plant shutdown schedules, while maintaining a high level of GMP
compliance and cost efficiency.
• Identify and prioritise areas that require capital investment. Assist in the
preparation of the justification of capital expenditure and ensure that the
company secures value for money in this regard. Participate actively in the CAP
Ops forum. Establish a position of technology leadership within the Group.
Assist with the diffusion of new technologies throughout the company and ensure
that the company does not become dependent on individuals and that it can reap
the expected benefits from technology
• Work with Global Management to capitalise on international technical resources
and promote team work between Group Engineering Departments.
• Put in place the most appropriate and cost-effective environmental management
systems for a Topicals manufacturing site.

The Person:

You possess an excellent cross functional and collaborative style and business acumen enabling you to be a trusted partner to the Senior Director of the Dublin Site and the local leadership team. In this capacity, you are expected to work closely with the Senior Leadership Team in driving and developing the Engineering function at the Dublin Site.

You have a third level qualification Degree (or higher) in Mechanical, Chemical or Electrical Engineering. A Degree (or higher) in management or business studies would also be desirable.

A minimum of five years’ experience in a Technical Services Management role in a multi-national manufacturing organisation is essential. As such, your Engineering skills and experience are extensive and you know how and when to use the right tools to complete the task at hand. You will most likely have experience of managing a multi-functional engineering team and you will likely have experience of working in a unionised environment.

Your communication and stakeholder management skills enable you to build strong relationships in a complex and diversified organisation – and you have the courage it takes to address difficult issues and stand your ground when it is necessary. Ideally you have experience from the Pharma environment and your interpersonal skills enable you to navigate effectively across multiple change agendas on site and in the wider GPS community.

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