Senior IS Business Systems Analyst


Position Filled!

Location: Dublin

Type: Contract

Rate: Negotiable

Updated: 22/06/2018 15:11:43


The candidate will provide support for existing Quality and Laboratory information systems. This role has the following accountabilities and responsibilities

• Manage any required contracts with vendors or third parties and ensure all parties are aware of their responsibilities
• Ensures that systems are robust, reliable and available to meet business demand
• Ensures that systems are maintained in a compliant manner according to the IS quality system
• Ensures systems have appropriate disaster recovery plans and processes including contingency plans
• Proactively engage with Quality and Laboratory teams to encourage the use of technology to maximize efficiency, capacity and reliability or operations
• Develop innovative approaches to solve business challenges with current or new technology
• Plan and execute Quality & Laboratory information systems projects
• Coach system users in the complaint and efficient use of their systems
• Aligns with relevant corporate business and IS teams to ensure that IS strategy for Quality and Laboratory systems is aligned with Clients goals and standards

Candidates should demonstrate technical, project and interpersonal skills, including but not limited to the following: client interfacing and resolution of client concerns, project definition and business case development, proactive support and resolution of issues, technical guidance from concept to delivery, system delivery, commissioning and validation.

Individual must be able to work independently with minimal supervision.

Candidates must have demonstrated experience in the delivery and management of information systems in addition to a working knowledge of GAMP software development lifecycle, and appropriate development methodologies for information systems.


Education requirements are a Bachelors degree in Engineering, Information Systems, Computer Science or the Life Sciences.

The ideal candidate will have at least 3 years’ experience supporting Quality and/or Laboratory information systems in the biotechnology or pharmaceutical industries or has worked in similar Laboratory environments and has gained expertise in the use of Laboratory information systems

Additional desirable skill sets include:

• Customer relationship management skills
• Critical thinking skills
• Strong technical and organizational communication, coordination, and meeting facilitation skills.
• Day to day vendor management experience
• Past experience working in a global environment
• Experience scoping, defining, planning, implementing and documenting business opportunities
• Client management skills - ability to work with internal business clients to understand their business processes, manage scope of work expectations and suggest / recommend IS solutions
• Leadership, project management, communication, analysis, customer service, change management and interpersonal skills (e.g. conflict resolution) and demonstrate ability to function in a matrix team environment
• Knowledge of technical diagrams, process flowcharting and project management using MS Office applications, including MS Project and MS Visio and similar applications
• Proven delivery of a completed system or application as part of a project or developer’s team, preferably with an industry partner
• Knowledge of System Architecture including underlying infrastructure and the structure of software solutions
• Ability to master, with minimal support, new IS technologies and processes
• Effective written and verbal communication skills
• Excellent analytical, problem-solving, business analysis and decision-making skills
• Able to multi-task and stay focused on priorities in a fast paced environment to meet deadlines, including the ability to be comfortable and function effectively in an environment of ambiguity
• Strong team player who is able to collaborate with colleagues on complex tasks and can provide leadership through influence to achieve the required results
• Understanding of business intelligence and reporting technologies
• Ability to participate/support efforts being run across multiple sites to ensure solutions satisfy local requirements
• Should have experience with Enterprise systems, validation, testing and change control

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